Thursday, November 12, 2020 3:30 PM - 5:30 PM EST USE #bestofpaa when on social media! It's a watch party for the PAA Best of Apartment Living!Join us on Thursday, November 12th at 3:30 pm as we kick-off the PAA largest watch party! Join the fun as we announce which properties will win Best of Apartment Living in Pennsylvania! The night is going to be filled with surprises. Bring your pom-poms, dancing shoes, and whistles and cheer for your fellow team-mates and company communities! Sign up today! All members are invited to attend! Registration is $40 per person!
Community Awards Categories Registered management companies and properties have chosen from the award choices below. Judging will be based on the criteria below. Leasing, Marketing & Website Engagement Excellence Your community will be judged specifically with how well the property leases apartments. Judging includes reviewing the property’s website, response to leasing questions via the internet, telephone skills and in-person tour. The judge will review every aspect of the leasing process. This is a ‘mystery shop’. Top three highest scores based upon apartment units and age of property wins!
Maintenance Excellence This category is specific to the apartment community’s overall level of care. Judging includes a scheduled tour of the apartment community, a vacant-ready apartment, care of the amenities, common area, and maintenance programs. Judges will call the community with a scheduled appointment to tour. Top three highest scores based upon apartment units and age of property wins!
Community Overall Excellence The community will be judged based upon the community’s overall appearance and amenities. This is a ‘mystery shop’ with evaluations taking place during the summer months. Top three highest scores based upon the apartment units and age of the property wins!
Property Manager of the Year In order to enter this category, the Property Manager’s community MUST be entered into the above three categories, Leasing, Service, and Overall categories. These scores will be added together and averaged. An online form must be completed by the Property Managers supervisor. The form includes items such items as the property’s budget & expenses, retention, staffing, occupancy, and property programs and lastly, why the Manager is being nominated. The highest average score will win Property Manager of the Year. Only one winner per region for this category.
Service Manager of the Year This is an individual category. In order to enter this category, the Service Manager’s community MUST be entered into both Service Technician Excellence and the Community Overall Excellence categories to be considered. The Service Manager will be judged based upon the property’s overall service, production schedule, service request completions, expenses, and preventative maintenance programs. The Service Manager must be nominated by a supervisor and an online form must be filled out. The total scores from the Community’s Overall and Service Technician Excellence will be added to the Service Manager’s interview score and totaled. The highest average score will win. One winner per region.
Rookie of the Year This award is given to a NEW employee who works at the apartment community. The employee must be working at the community for 3 – 9 months and is brand new to the industry! The rookie should be nominated by their immediate supervisor (Property or Service Manager). The ‘Supervisor’ must complete an online form to be considered. One winner per region.
The Green Initiative Award This category is based upon an apartment community’s green initiatives. The Green Award is awarded to one community in a region and considers all forms of sustainability taking place at the apartment community. This includes electrical, gas, & water,power for the community. An online form must be completed to be considered.
Management Company of the Year To be considered for Management Company of the Year, the management company must enter in this category. ONE entry per management company. To be considered, the management company with communities entered into all three (Leasing, Service, Overall) Categories will be considered. Only the properties entered into all three categories of the competition will be added and averaged. The Management Company who has the highest average score wins Management Company of the Year. You must enter into this category to be considered.
***All apartment communities who enter into all three categories; Leasing/Marketing, Service Tech’s, and Overall will automatically be entered to compete for Top 10 Best of Living! The 10 communities with the highest average scores will be announced.