Customer Relationship Management

Unpack the ins and outs of the customer relationship experience and learn about the current technologies in the process. During this session you will learn about goal setting, messaging, and touch points. Keep staying connected to your customers by attending this class today.

Please note: It can take up to fifteen days for recordings to be edited and curated prior to being sent out to recorded students. 

Course disclaimer:

Thank you for taking the time to peruse the Pennsylvania Apartment Association’s education course catalog.  It should be noted that classes may be moved in physical location, incur a date or time change, change in instructors, potentially cancel due to a low attendance, or any combination thereof.  Every effort will be made by the Pennsylvania Apartment Assocation's staff to alert you of any necessary changes in a timely fashion.  Your flexibility and understanding of these potential changes is appreciated.