DISCover Your Motivation: Enhance Your Influence with Teams and Prospects -PAAWW#13

This targeted webinar introduces multifamily managers and leasing professionals to the key principles of motivation and communication that drive success in their roles. This session focuses on helping you understand your own core motivational drivers and how they influence your communication style — both with your team and with prospects.

You will learn how to read signals from potential residents to better identify their preferences, allowing you to tailor your leasing conversations more effectively and close leases faster. Additionally, the strategies shared will help strengthen team collaboration by improving how you influence and engage team members.

Through clear explanations and practical insights, you’ll gain a fresh perspective on motivation that can be applied immediately to boost your onsite performance, streamline team interactions, and ultimately increase leasing success.

Learning Objectives:

• Improve your influence and teamwork by aligning communication with individual motivations.
• Understand your personal motivation style and how it affects your communication with teams and prospects.
• Learn to identify verbal and behavioral cues from prospects that reveal their leasing preferences.
• Develop strategies to adapt your approach based on prospect preferences to increase leasing effectiveness. 
• Gain insights you can apply daily onsite to perform with greater confidence and results.

Stephanie is the Past President of the National Apartment Association Education Institute, as well as a Transformational Leadership, Change Management, Resiliency and Customer Experience Coach. She’s a John Maxwell Leadership Team Certified Coach, speaker, and trainer with more than 25 years in corporate learning and leadership development. She has helped companies develop and implement strategic initiatives through her speaking engagements. She’s also a former Army National Guard Combat Medic and Mom of three wonderful sons.

PAA Webinar Wednesdays-supported by Multifamily Insiders-is the largest weekly premium webinar series in the multifamily industry, helping you gain the skills to improve your performance and advance in your career! Through this program, you get access to innovative ideas, best practices, and emerging trends from a variety of topics, including customer service, leasing and marketing, resident retention, career advancement, leadership techniques, and other property management skills to become a superstar at your company and/or in your profession!