Certified Apartment Portfolio Supervisor (CAPS) SU2023-HBG-Full Course

Calling All Regional Property Managers and Property Managers in the Harrisburg Area!

Your Fast Track to Career Advancement!

NAA CAPS COURSE DETAILS

COURSE OVERVIEW:

Earning your Certified Apartment Portfolio Supervisor (CAPS) credential takes you to the next level in property management. It fast-tracks your career advancement and your corresponding earning potential.

You'll learn about:

• Recruiting high-performing employees
• Employee performance, engagement, and retention
• Minimizing conflict through stakeholder communications
• Ethical behavior and conflicts of interest
• Annual operating budgets and owner performance objectives
• Property and portfolio results
• Due diligence process
• Property takeover process
• Capital improvement plans
• Managing risk through inspections, follow-up procedures, and incident reporting compliance
• Minimizing legal risk and liability
• Regulatory agency oversight of assisted housing
• Analyzing property performance data to inform action
• Management agreements
• Evaluating and reporting property performance using key performance indicators

To obtain the CAPS credential, candidates must complete the following:

• Minimum of 24 months employment as a multi-site supervisor or be either a CAM, ARM or RAM credential holder in good standing
• Successful completion of all CAPS course work (totaling 40 hours)
• Meet all examination standards within 6 months of declaring candidacy

Instructors: TBA

Class Schedule:

6/27/2023 Client Services and Stakeholder Relations

6/27/2023 Investment Management

6/28/2023 Improving Asset Performance

6/28/2023 Asset Evaluation and Preservation

6/29/2023 Talent Development

6/29/2023 Contemporary Issues in Multifamily Housing

Class disclaimer: 

Thank you for taking the time to review the Pennsylvania Apartment Association’s education course catalog for 2023.  It should be noted that classes may be subject to the following: move in physical location, incur a date or time change, change in instructors, potentially cancel due to a low attendance, or any combination thereof.  Every effort will be made by the Pennsylvania Apartment Association's staff to alert you of any necessary changes in a timely fashion.  Your flexibility and understanding of these potential changes is appreciated.