Mastering Maintenance: Transformational Coaching for Service Teams-PAAWW#7
PAA Webinar Wednesdays-supported by Multifamily Insiders
Event Details
Effective Transformational Coaching is about getting below the surface and bringing out authentic potential in people, helping them achieve their goals, the goals of the team and improving performance individually and collectively.
In this session you learn how to dive deep, get to the essence of what makes a genuine difference in mindsets for your team and associates and how to engage in more meaningful conversations that transform perspectives and help bring out the best in everyone.
There are different levels of performance, and you’ll have to adapt your style for each one to coach them effectively. It is not simply telling people what to do and expecting results. So, if you want to get more out of coaching, have more meaningful conversations that lead to transformation, change and performance, this session is highly recommend.
Mark is the President of Plus One Consulting, Inc. and founder of Service Team Training and Maintenance Videos.com. Mark is a national speaker and a leading resource in the field of service team development and training. His certifications include, CAPS, CAMT I, CAMTII, CPO, CPO Instructor with the PHTA, EPA proctor for the NEW 608 certification as well as all HVAC Excellence courses. Mark is also a NAAEI Instructor and worked on the development of the new CAMT program. Prior to Starting his own company, he was the Director of Service Team Development for Colonial Properties Trust, Inc, a New York Stock Exchange traded company with 148 properties and over 48,000 apartment homes.
On a personal note, Mark is also a professional Jiu Jitsu Coach and owns and operates a Martial Arts Academy in Harrisburg, NC.
PAA Webinar Wednesdays-supported by Multifamily Insiders-is the largest weekly premium webinar series in the multifamily industry, helping you gain the skills to improve your performance and advance in your career! Through this program, you get access to innovative ideas, best practices, and emerging trends from a variety of topics, including customer service, leasing and marketing, resident retention, career advancement, leadership techniques, and other property management skills to become a superstar at your company and/or in your profession!
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