Mastering Maintenance: Making your Make Ready Made Ready Beginning at Move In -PAAWW#18
PAA Webinar Wednesdays-supported by Multifamily Insiders
Event Details
If the process of getting an apartment ready begins when the apartment is vacant, we’re already late. What if we had a plan wherein the make ready can begin at move in, continue through occupancy and then complete at move out? This would allow for decreased lost rent as the apartment will be “Made Ready” faster, with a better outcome your entire team can be proud of! Are you ready?
Paul Rhodes, Host of the Maintenance Mindset, Senior Manager of Maintenance Learning Brookfield Multifamily, and Founder; Directional Maintenance Services, has been melding customer service and problem solving his entire career. His history includes teaching First Aid and CPR for the Red Cross, and training Store managers for a small bookstore chain. He has spent the past 26 years working in the apartment industry. Starting as a Grounds Technician and moving through positions that include Pool Remodeling Technician and Maintenance Supervisor, Paul’s combined love of talking and providing answers found him leading a team of National Trainers for a supplier and eventually becoming the National Instructor for the National Apartment Association Education Institute. Currently, Paul is the Host of the Maintenance Mindset, Senior Manager of Maintenance Learning Brookfield Multifamily, and Founder; Directional Maintenance Services.
PAA Webinar Wednesdays-supported by Multifamily Insiders-is the largest weekly premium webinar series in the multifamily industry, helping you gain the skills to improve your performance and advance in your career! Through this program, you get access to innovative ideas, best practices, and emerging trends from a variety of topics, including customer service, leasing and marketing, resident retention, career advancement, leadership techniques, and other property management skills to become a superstar at your company and/or in your profession!
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