Run It Like You Own It: Property Management Strategies for Investor Success -PAAWW#13
PAA Webinar Wednesdays-supported by Multifamily Insiders
Event Details
Elevate your property management game by stepping into the owner's shoes! Gain the knowledge and strategies to align operations with the investor's financial goals. We'll explore how to maximize property value while enhancing the resident experience, ultimately exceeding expectations and ensuring long-term success.
Key Takeaways:
- Understand the terms and strategies behind the investor's goals.
- Determine the impact customer service has on the value of your asset.
- Develop tools to determine if a new product or project is relevant.
Marci French is a lifelong learner born into Generation X as a biracial unifier and JEDI (Justice, Equity, Diversity, and Inclusion) facilitator. She is a Senior Faculty Member of the National Apartment Association Education Institute where she utilizes her more than 25 years of multifamily experience to lead, coach, and mentor those in the industry. Utilizing her unique story, Marci facilitates tough conversations and creates safe spaces for participants to explore identities, practice empathy, and consider new ideas.
Marci earned her Certified Apartment Manager (CAM) and Certified Apartment Portfolio Supervisor (CAPS) designations from the National Apartment Association (NAA). She holds a certificate in Diversity, Equity and Inclusion in the Workplace from the University of South Florida and is a 2015 graduate of the NAA Leadership Lyceum. Marci currently serves as a member of the NAAEI Curriculum Development Committee and as Chair of the Diversity, Equity, and Inclusion Committee for NAA.
PAA Webinar Wednesdays-supported by Multifamily Insiders-is the largest weekly premium webinar series in the multifamily industry, helping you gain the skills to improve your performance and advance in your career! Through this program, you get access to innovative ideas, best practices, and emerging trends from a variety of topics, including customer service, leasing and marketing, resident retention, career advancement, leadership techniques, and other property management skills to become a superstar at your company and/or in your profession!
For More Information:
CLICK HERE TO REVIEW THE CODE OF CONDUCT
PAA EDUCATION DISCLAIMER:
Thank you for your interest in the Pennsylvania Apartment Association's education program.
It is strongly recommended that you ensure invoice addresses and email addresses are updated. PAA Education is not responsible for outdated member information being used for the dissemination of invoice/registration information.
Please note that webinar may be subject to the following: incur a date or time change, change in instructors, potentially cancellation due to a low attendance or technical difficulty, or any combination thereof. Every effort will be made by the PAA education staff to alert you of any necessary changes in a timely fashion. Your support, flexibility and understanding of these potential changes is appreciated.
REGISTRATION POLICY:
Only PAA members in good standing will receive the published PAA member rate. The non-member rates will be applied to all registrations that do not include a PAA membership. All membership status questions should be directed to membership@paahq.com.
Once a member has registered for an education event, members can pay their invoices via credit card on their account at www.paahq.com or request an invoice to be emailed for payment. All invoices must be paid within 30 days of the invoice date unless the 30-day mark falls on or after the date of the education event; in those cases, payment should be made the day prior to the education event.

