CAPS- Talent Management (Spring 2022)

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Thursday, March 24, 2022
9:00 AM - 12:00 PM (EDT)
You can attend as live streaming or view the recording. 

Event Details

Optimum property performance depends on having high-performing site teams. While community managers have the most day-to-day responsibility for managing their site teams, the CAPS plays a crucial role in monitoring that performance, and remediating when necessary. In some situations, the CAPS may step forward and take on a central role, such as during property sales, or when making employment termination decisions. Moving from managing a single property to managing multiple property teams presents a new set of challenges for many CAPS.

At the end of this module, you will be able to: Maintain open and productive communication with site teams, even when they are geographically distant from you, manage team m

Instructor :


You can attend as in-person, live streaming, or view the recording. 

Please note: Recordings will be available for this class up to fifteen business days after the class date. 

Pricing Level  



In Person 



Live Stream  






embers who may have more expertise than you do, understand the role you play in retaining valuable, high-performing team members, ensure that your site team recruits qualified candidates in a legally compliant manner, ensure that your site team members: Are sufficiently trained and integrated into the team, function well as a team, receive the mentoring, coaching, and feedback they need to grow as professionals, are treated in a manner that is both fair and dignified should discipline or separation become necessary, manage site teams during a property sale, whether you are on the seller’s side or the buyer’s side.

For More Information:

Kirsten McKinney
Kirsten McKinney
Pennsylvania Apartment Association (717)546-3394